RodentPro ships all orders in insulated boxes with dry ice to guarantee that a frozen product is delivered. The company uses FedEx to ensure timely delivery and calculates shipping based on the weight of the order and the customer’s distance from the RodentPro headquarters in Evansville, Indiana.

The professionals at RodentPro pack orders for shipment on Mondays and Tuesdays. Therefore, all orders placed between Monday and Thursday will ship the following Monday or Tuesday. Orders placed between Friday thru Sunday will ship the second Monday or Tuesday after the order date. The company provides all customers with an estimated date of delivery after receiving and processing their orders. The delay between placing the order and shipping it provides time for the company to harvest, process, and freeze the products, which allows RodentPro to keep frozen product to a minimum and deliver the freshest feeder animals possible.

All of RodentPro’s frozen shipments are backed with a 100 percent customer satisfaction guarantee, which ensures that the products arrive frozen and according to sizing specifications. Feeder animals must meet all customer expectations in terms of quality, freshness, and appearance.

Feeding frozen rodents to reptiles is a safe and easy way to deliver a high level of nutrition. However, owners must learn how to deliver feeder animals to their reptiles properly. Prey should never be given as food if it’s still frozen. Instead, owners should thoroughly thaw and slightly warm the feeder animal before offering it to the reptile. A freezing period of 30 days will kill most parasites and other harmful microorganisms. Frozen animals will keep for up to twelve months. 

To defrost, most owners place the feeder animals in a plastic bag and allow them to sit in lukewarm water or place them in the refrigerator overnight. If left in the refrigerator, lukewarm water will heat the animal just before feeding. The feeder animal should be above room temperature. Slightly warming intensifies the feeder animal smell and will make feeding easier, especially for reluctant animals.

Serving both individual hobbyists and major institutions, RodentPro delivers highly nutritious and humanely euthanized feeder animals for snakes, reptiles, amphibians, and birds of prey.